Privacy Policy
Last updated: April 2026
1. Overview
This Privacy Policy explains how FRX Training Academy collects, uses, stores, and protects personal information when you use our training platform.
2. Information We Collect
We may collect information such as your username, email address, account details, course enrolments, purchase records, login activity, and communications with us.
3. Payment Information
Payments are processed by Stripe. We do not store full card numbers or full payment credentials on our platform.
4. How We Use Your Information
We use your information to create and manage accounts, provide course access, process payments, send transactional emails, support users, protect the platform, and improve our services.
5. Email Communications
We may send account-related emails, payment confirmations, enrolment confirmations, password reset emails, and important service notices.
6. Third-Party Services
We may use trusted third-party providers for payment processing, email delivery, hosting, analytics, and operational support. These providers only receive information required to perform their services.
7. Data Security
We use reasonable technical and organisational measures to protect user information. However, no online system can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, maintain records, and protect our legitimate business interests.
9. User Rights
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and operational requirements.
10. Children
The platform is intended for professional and adult learners. Users should not create accounts on behalf of minors unless expressly authorised and appropriate for the service context.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
12. Contact
For privacy-related questions, contact info@f-rx.net.